As the first Data Compass Demo and the first training event proved to be a great success, meanwhile more and more people show their great interest in joining the live demo of Data Compass to know this data recovery tool thoroughly, in order to give people a better understanding of Data Compass and its new unique features, on 7th May 2009 in Rome, MICRO MANAGEMENT SRL, the authorized training/ support institution and reseller of SalvationDATA, will give the second Data Compass presentation soon.

Details for this demo:
Date: 7th May 2009
Place: Hall “Dante” Hotel Dei Congressi, Viale Shakespeare, 29 - 00144 Roma, Italy
Starting Time: 10:00 am
Content Schedule:

· Brief introduction about Micro Management S.r.l. and SalvationDATA Partnership
· How to complete the whole data recovery process effectively and tools needed
· Free lunch time and break in 13:00 pm
· The role played by Data Compass in data recovery and its unique features
· Case studies for data recovery from common hard disks and RAID systems
· Brief introduction for HD Doctor Suite and HD HPE PRO
· Hands-on practice opportunity
· Questions and answers

Besides, attendees who purchase specified product on this event will be provided a coupon for a discount of 1,000.00 Euros for the forthcoming training event arranged on 18-19-20-21 May 2009, as well as three months of free telephone and online technical support.

For more details, please feel free to contact us soon.
Italy Contact Information:
Contact Person: Luca Marella
Tel: +39(0)434 627 897
Fax +39(0)434 606 409
Email: info@ultrarecovery.com/luca@mmicro.it
Website: www.ultrarecovery.com

SalvationDATA Contact Information:
Tel: (+86) 28 68599759
Email: info@salvationdata.com

Note: The application for joining this event will be ended once we have enough participants since the capacity of the meeting place is limited. Anyone who is interested in this event, please contact us as soon as possible.

Data Compass is being updated continuously from its release in 2008. More and more powerful functions were added in Data Compass; all our customers benefit from the updates, such as the latest RAID data recovery utility.

Check out what our customers said about salvationDATA products.
Check out the latest update of Data Compass here.

It's just today that China Daily published an article named 'Fourth generation data recovery software tools conquer the global market'. This article gives us an idea of the background of data recovery field and the development of data recovery tools!

As China Daily said, 'We'll have to wait and see what those future miracles will be. We all have good expectation of SalvationDATA and its continuing contributes to data recovery field!'

On April 6th, 2009, a massive earthquake struck Abruzzo region of central Italy during the night, leaving at least 200 people dead. That day will hence be the unforgettable moments for Italian people as dozens of dead and thousands of homeless people suffered this unprecedented disaster.

That disaster also stuck SalvationDATA badly as we have many good and loyal customers from Italy. They are not only customers, but our friends and partners. We are deeply concerned about the present situation and rescue operations, and extremely worried about the enormous pains suffered by the people in the earthquake-stricken areas. By Emails, phone and other possible ways of communication, we contacted all the customers in Italy and expressed our deep mourning to the victims in this earthquake and our consolation to family members of the victims and the injured people.

With the support of SalvationDATA and all Chinese people, We trust that they can tide over all difficulties as we all know that all the Italians are strong-willed and of great solidarity. We also hope people in the earthquake-stricken areas can return a stable life in an early date and rebuild their homeland.

All Italian customers have been playing an important role in the process of development and improvement for SalvationDATA products and service. Many loyal customers present their ideas on our tools improvement, share their experience and introduce our tools to be worldwide used and accepted! With their constant support, SalvationDATA grows a lot and become stronger and stronger and more professional in the field of data recovery and Hard disk repair. Here, we SalvationDATA express our sincere appreciation and sending our best wishes to all of them and their beloved ones.

As for all SalvationDATA people, what we will do further for customers are to provide more and more professional and excellent data recovery tools, services and innovative technologies to assist all our customers to succeed in this field. Any customer who need our help, please feel free to contact us. We will try our best to help you.

- All registered users of the client forum can download this update right now!

The new version 5.00 Data Compass Package

------ Update Log for v5.00 ------
Date: 2009-4-13
Current Version: 5.00

1. New feature: Drive Cache Repair has been appended. Drive cache malfunction has been a typical problem for Maxtor HDD and Seagate Barracuda 7200.7 and 7200.11 HDD, which manifests itself as the following: Hard drive can be detected normally, but any attempt to access the data area return with error. In some cases, users may avoid this problem by trial and error, such as reverse imaging to extract data, but most of the time it doesn’t work. This new feature corrects the cache problem and it works for most of these kinds of errors.

2. New feature: RAID recovery utility is appended. More details.

3. New feature: Recovery from Image File has been appended. This feature allows users to open an drive image in the program and recover data directly from the image.

4. Head Map Creation Error (Code 01) configuration limitation has been removed. Details about this limitation here.

Since DCEXP was developed the feature of reading data by selective head(s), we have received many positive perspectives worldwide that DCEXP can bring real business benefits by providing more efficient usability. However, according to 3 users of Data Compass, it will report “Code: 01 error” and/or “conversion error” when they tried to perform this function on the “Head Map Creation” step.

Here is our engineers’ report through substantive researches and tests on this issue:

The problem was caused by a limitation of current version of Data Compass:

1. Computer built-in flash card reader
   Some personal computers and notebook computers have a built-in card reader for SD Memory, Compact Flash, Memory Stick, Multimedia Card, etc.; and some of them will occupy the primary USB channel by default, even there is no flash cards inserted.

2. Users can solve this problem by disabling the built-in card reader device in the computer’s device manager.

3. USB storage devices attached
   

   In case users attached USB storage devices to the computer (external drive, USB drive, etc.) prior to Data Compass, they will occupy the primary USB channel which is required for Data Compass to perform the “Head Map Creation”, causing the “conversion error”.

   Users can simply solve this problem by connecting DC Console prior to any other USB storage device (for example, the ShadowDisk).

Beta testing of the new version of Data Compass with RAID recovery Add-On
will be completed soon. As always, it will be available for all official users of client forum after testing process is completed. The above mentioned limitation will also be removed then.

The new version of Data Compass with the RAID Recovery Add-on will soon be released in 2nd April . From then on, Data Compass will be offered to our customers in 2 different versions- Standard (without RAID recovery add-on) and Premium (with RAID recovery add-on)- in different prices. However, to show our acknowledgment to the continued support from our customers, all Data Compass purchased before April 2nd, 2009, which is the release day of the add-on, will be upgraded from Standard to Premium free of charge. Customers who have not purchased Data Compass yet are welcome to take this great opportunity to save budget before it becomes more expensive.

Today we announced the RAID recovery utility add-on for Data Compass is on the way.

As we know, RAID recovery is one of the most complicated recovery processes, and therefore the cost is always very expensive.

Therefore, we engineered the cutting edge RAID recovery technology as a built-in utility in DC for the purpose of RAID system diagnosis and recovery. Now besides the capability in handling physical and logical defective hard drives, Data Compass becomes capable for RAID recovery, making Data Compass the equipment with the best cost performance ever.

1. Why RAID recovery?
RAID system may be fault-tolerant, but they are not fault proofing. While most commercial RAID implementations can tolerate the loss of a single hard drive, if bad things happen to the RAID controller or configuration (lost, damaged, reset by mistake…), your data may be compromised, thus data recovery is necessary.

RAID systems are susceptible to the same ailments that plague single hard drives, such as viruses, logical problems, human error, and physical damage. Moreover, due to their complexity, they may suffer from additional points of failure, such as server registry configurations lost, accidental RAID drive reconfigurations, RAID controller failures and multiple drive failures.

2. Basic principle of the RAID Recovery Add-on
This utility will extract the data from multiple HD in a RAID system, and work to rebuild the correct data according to a variety of RAID data array, independent from hardware array card or server system. The essence of the RAID recovery procedures is to crack the algorithm of a variety of RAID cards, or simulate the RAID card to read data intersperse among multiple segment hard drives and recompose it in a correct form to a new storage medium by analyzing the data structures of the multiple segment hard drives in the RAID system directly.

3. More Details about the RAID Recovery Add-on

　· Supported RAID Series
　　 · SNIA (Storage Networking Industry Association) Common RAID Disk Data Format Specification Revision 01.00.00 Compatible RAID 0, RAID 5, RAID 5E and RAID 5EE.
　　· SNIA (Storage Networking Industry Association) Common RAID Disk Data Format Specification Revision 01.00.00 Incompatible RAID 0, RAID 5, RAID 5E and RAID 5EE, includes the following vendors and types:
　　· HP/Compaq
　　· AMI Linux-standard
　　· Adaptec
　　· backward/ forward parity Dynamic
　· Supported RAID Type
　　· RAID0
　　· RAID5
　　· RAID5E
　　· RAID5EE
　· Supported Data Source Type
　　· ISO segment drive image;
　　· Original physical segment hard drive.
　· Supported File System with DirectView/ DirectExtract Operation
　　· FAT File System
　　· NTFS File System
　　· Ext2/Ext3 (supported after planned upgrade)
　· Supported Working Modes
　　· Automatic Analysis, which works in the following cases
　　· When there are segment drives missing;
　　· When the MBR is missing
　　· When MBR is not on sector 0
　　· When partition linked list is corrupted
　　· Automatic analysis and reconstruction of: RAID Disk Array, starting position of the data, stripe size and stripe order: Left Asynchronous, Left Synchronization, Right Asynchronous and Right Synchronization.
　　· High efficiency
　　· Manual Analysis
　　 Similar to WINHEX, but with a easy, quick and smart operation; users can have DirectView? to the data through DCEXP utility, so to verify the manually set parameters quickly and easily.

4. What Can Data Compass Do Now:

Data recovery from physically damaged HDDs is what Data Compass designed for.
　· Data recovery from HDDs with severe multiple BAD sectors, which appear because of platter surface scratch or malfunction or instability of the magnetic head assembly (MHA).
　· Data recovery from HDDs that start to produce "clicking" sounds, which may be caused by corruption of sector servo labels or a MHA malfunction. If some heads or surfaces are damaged it is possible (before installation of MHA replacement) to create a copy of data using the remaining good surfaces or drive heads.
　· Availability of tools for logical analysis of FAT (DBR, FAT and FDT corruption) and NTFS (DBR and MFT corruption) file systems in the software complex allows data recovery in cases, when a drive is functional and only logical data structure is corrupted.
　· When used with malfunctioning drives, Data Compass complex often allows selective extraction of data necessary to your customers without reading all data from a drive ("recover data by file" without creating a complete disk image) saving a lot of time. In some cases, when drive malfunctions cause constant self-damage (like scratches on disks or instable MHA) these are the only means to accomplish this task. With the ShadowDisk technology adopted, users need not to worry about the drive degradation problem.
　· Automatically rebuild and recovery from RAID system

5. Why shall I use Data Compass RAID Utility and not any other DR programs of other companies?

Here are the main differences of Data Compass RAID Utility compared with numerous data recovery programs of other companies:

·　WINHEX
With Manual Analysis available only; complicated operation always in need of experience and expertise.
Does not support RAID 5E and RAID 5EE.
·　Run Time
With Automatic Analysis available only; users can not have DirectView? of the rebuilt data; inconvenient operation.
Does not support RAID 5E and RAID 5EE.
·　R-Studio
With Manual Analysis available only; complicated operation always in need of experience and expertise.
Does not support RAID 5E and RAID 5EE.

Note: The new version of DC with the RAID Recovery Add-on will soon be released in 2nd April. From then on, Data Compass will be offered to our customers in 2 different versions- Standard (without RAID recovery add-on) and Premium (with RAID recovery add-on)- in different prices. Meanwhile, to show our acknowledgment to the continued support from our customers, all Data Compass purchased before April 2nd, 2009, which is the release day of the add-on, will be upgraded from Standard to Premium free of charge.

- All registered users of the client forum can download this update right now!

The new version 3.42 HD Doctor for WD

------ Update Log for v3.42 ------
Date: 2009-3-4
Current Version: 3.42

1. In version 3.4, when saving firmware backup, the contents of the "Track" read from the same drive will be different in the case, when the drive was loaded from different resources: Load from HDD or Load from File. The bug has been fixed in current version.

2. In version 3.4, the output directory of the firmware database was limited to the program installation folder. The bug has been fixed in current version. Output directory can be defined without limit now.

3. Feature of Firmware Module Reallocation (module deflection) for Black I HDD was appended. This feature allows users to get rid of the physical bad sectors in SA and rebuild specific modules on spare sectors.